WHAT IS MEDIATION?
Mediation is a flexible and confidential process used to settle a dispute between two or more people, businesses or other organisations.
It involves appointing a mediator, who is an independent and impartial third person, to help the different parties talk through the issues, negotiate, and come to a mutually agreeable solution.
Mediation is a confidential and voluntary form of alternative dispute resolution.
You can mediate before taking legal action or while legal action is ongoing.
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CIVIL AND COMMERCIAL MEDIATION
Civil and commercial mediation is used to negotiate a mutually agreeable settlement without the hassle, costs and stress of going to court.
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WORKPLACE MEDIATION
Workplace mediation is when an independent and impartial third party discusses a problem with you and your employer (or between you and another employee) to try and find a solution. It’s often used after informal discussions have not come up with a solution.