WHAT IS MEDIATION?
Mediation is a flexible and confidential process used to settle a dispute between two or more people, businesses or other organisations.
It involves appointing a mediator, who is an independent and impartial third person, to help the different parties talk through the issues, negotiate, and come to a mutually agreeable solution.
Mediation is a confidential and voluntary form of alternative dispute resolution.
You can mediate before taking legal action or while legal action is ongoing.
CIVIL AND COMMERCIAL MEDIATION
Civil and commercial mediation is used to negotiate a mutually agreeable settlement without the hassle, costs and stress of going to court.
WORKPLACE MEDIATION
Workplace mediation is when an independent and impartial third party discusses a problem with you and your employer (or between you and another employee) to try and find a solution. It’s often used after informal discussions have not come up with a solution.